From "something's wrong" to talking to your bank, in two minutes.

ScamScan is a free decision-support tool built specifically for Australians. It asks plain-language questions about your situation, works out the most likely scam type, identifies how the scam was carried out, and connects you to the right fraud team with a reference number that briefs them before you even speak.

The two-part assessment

Most scam checkers confuse what the scam is with how it was done. "Remote access scam" isn't a scam type. Remote access is a tool. The actual scam is usually impersonation. ScamScan separates these two questions:

Part 1: What is the scam?

Five questions identify the core scam type: romance, investment, impersonation, buyer/seller, or employment. This is the scammer's underlying goal.

Part 2: How was it executed?

Three questions capture the methods used: remote access, phishing or fake platforms, and social engineering. A single scam often uses several. Banks get the full picture: "Impersonation scam, via remote access and social engineering" rather than a vague catch-all.

Your reference number

When you finish, ScamScan gives you a simple check number. For example, Check #1024. Quote this to your bank. If they're a ScamScan partner, they look it up and instantly see every answer you gave, so you don't have to retell a stressful story, and their investigation starts faster.

Your privacy

ScamScan doesn't ask for your name, date of birth, or account numbers. The reference number is linked only to your anonymous answers about the scam itself. You stay in control of what you share with your bank.

Built to stop scams faster.

Australians lost billions to scams last year. The single biggest factor in whether money is recovered is speed: how quickly a victim reports it to their bank. Yet most people, in the panic of realising they've been scammed, don't know what type of scam it was, who to call, or what to say.

ScamScan closes that gap. It's a free, independent tool that helps any Australian work out whether they're being scammed, understand what's happening, and reach their bank's fraud team in the fastest way possible.

Why we separate type from method

The scam-prevention industry has a habit of mislabelling. A "remote access scam" describes a tool, not a crime. The real scam is almost always an impersonation, an investment fraud, or something else with a clear motive. By identifying the scam type and the methods used as two separate things, ScamScan gives banks accurate, actionable information, and helps victims understand exactly what happened to them.

Independent and free

ScamScan is free for every Australian and always will be. We're funded through partnerships with banks and institutions who benefit from faster, better-quality scam reports. We never charge victims, and never sell personal data.

A note on privacy

We don't collect names, account numbers, or identifying details. Your reference number links only to anonymous answers about the scam. You decide what to share with your bank.

Official Australian scam support.

If you've been scammed, contact your bank first, then report to these official channels. ScamScan is not a government agency; these are the authoritative bodies.